Effective Date: 17/12/2025

SwifBook (“SwifBook,” “we,” “our,” or “us”) values your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and protect your information when you use the SwifBook mobile application (“App”) and related services.

By using SwifBook, you agree to the collection and use of information in accordance with this Privacy Policy.

⸻

1. Information We Collect

We collect information to provide and improve our booking and marketplace services.

a. Personal Information

When you create an account or use the App, we may collect:

• Full name

• Email address

• Phone number

• Profile photo (optional)

• Business name (for beauty professionals)

b. Booking & Appointment Information

To facilitate bookings, we collect:

• Service selected

• Appointment date and time

• Service provider and location

• Special notes or requests

• Booking history and cancellations

c. Payment Information

SwifBook does not store full credit or debit card numbers. Payments are processed securely through third-party payment processors. We may receive limited transaction details such as:

• Payment confirmation

• Transaction amount

• Date and time of payment

d. Device & Usage Information

We may automatically collect:

• Device type and operating system

• App usage data

• IP address

• Log data and crash reports

⸻

2. How We Use Your Information

We use collected information to:

• Enable appointment booking and scheduling

• Connect clients with beauty professionals

• Process payments and confirmations

• Send booking reminders, notifications, and updates

• Improve App performance and user experience

• Provide customer support

• Prevent fraud and unauthorized activity

⸻

3. How We Share Your Information

We do not sell your personal information.

We may share information only with:

• Service providers to complete bookings

• Payment processors to process transactions

• Technology partners who help operate the App

• Legal authorities if required by law

All third parties are required to maintain the confidentiality and security of your information.

⸻

4. Data Protection & Security

SwifBook takes reasonable and appropriate measures to protect your data, including:

• Secure servers and encrypted connections

• Limited access to personal information

• Secure third-party payment processing

• Regular monitoring for unauthorized access

While no method of transmission is 100% secure, we strive to use industry-standard safeguards to protect your data.

⸻

5. Your Privacy Rights

Depending on your location, you may have the right to:

• Access the personal information we hold about you

• Request corrections or updates

• Request deletion of your account and data

• Opt out of marketing communications

To exercise these rights, contact us using the information below.

⸻

6. Data Retention

We retain your information only as long as necessary to:

• Provide App services

• Comply with legal obligations

• Resolve disputes

• Enforce agreements

When no longer needed, data is securely deleted or anonymized.

⸻

7. Children’s Privacy

SwifBook is not intended for users under the age of 18. We do not knowingly collect personal information from minors.

⸻

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted within the App and updated with a new effective date.

⸻

9. Contact Us

If you have questions or concerns about this Privacy Policy, please contact us:

SwifBook

📧 Email: swifbookllc@gmail.com